Q. Discuss HR’s vital participation in the strategic and administrative “treatment” of a company during hard times.
A. HR needs to be
truthful when announcing difficult decisions
such as downsizing. The HR department needs to work closely with the CEO
to ensure that the restructuring exercise is properly carried out and
with the support of the staff. The companies will then know that people
are not against bad news but they want to see quick and effective
results.
Q. Have you come across some common employee expectations during turnaround?
A. Employees hate uncertainty. Therefore, it is important that the turnaround or restructuring plan should be shared with the staff to get their support. The management should treat the staff, who are retrenched, with respect as the remaining people are watching closely how their former colleagues are being treated.
The management should also direct the focus of the staff on the future and financial rewards when the company does a turnaround. It is important to turn the negative energy in to positive during the turnaround as negative energy impacts employees’ morale, hard work, and hope.
Q. Please elaborate on your principle: “Manage yourself with the head and others with the heart”.
A. The prime weakness of the external CEOs is that they do not know the existing team and the trend. This leads them to make decisions based on their own reasoning and without understanding the sentiments and background of the employees. In a restructuring exercise, one should use his head to plan and analyse, and the heart to energise and empathise with others. For example, a plan on the cost-cutting exercises with the head. However, when one implements it one needs to win the hearts to get the support of the people. Also, there arises the need to energise and motivate the workforce. Reda more...
A. HR needs to be
truthful when announcing difficult decisions
such as downsizing. The HR department needs to work closely with the CEO
to ensure that the restructuring exercise is properly carried out and
with the support of the staff. The companies will then know that people
are not against bad news but they want to see quick and effective
results.Q. Have you come across some common employee expectations during turnaround?
A. Employees hate uncertainty. Therefore, it is important that the turnaround or restructuring plan should be shared with the staff to get their support. The management should treat the staff, who are retrenched, with respect as the remaining people are watching closely how their former colleagues are being treated.
The management should also direct the focus of the staff on the future and financial rewards when the company does a turnaround. It is important to turn the negative energy in to positive during the turnaround as negative energy impacts employees’ morale, hard work, and hope.
Q. Please elaborate on your principle: “Manage yourself with the head and others with the heart”.
A. The prime weakness of the external CEOs is that they do not know the existing team and the trend. This leads them to make decisions based on their own reasoning and without understanding the sentiments and background of the employees. In a restructuring exercise, one should use his head to plan and analyse, and the heart to energise and empathise with others. For example, a plan on the cost-cutting exercises with the head. However, when one implements it one needs to win the hearts to get the support of the people. Also, there arises the need to energise and motivate the workforce. Reda more...
Read More IIPM Related Articles
Zee Business Best B-School Survey 2012
Prof. Arindam Chaudhuri's Session at IMA Indore
IIPM IN FINANCIAL TIMES, UK. FEATURE OF THE WEEK
IIPM strong hold on Placement : 10000 Students Placed in last 5 year
IIPM's Management Consulting Arm-Planman Consulting
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM makes business education truly global
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM B-School Facebook Page
IIPM Global Exposure
IIPM Best B School India
IIPM B-School Detail
IIPM Links
IIPM : The B-School with a Human Face
No comments:
Post a Comment