PotpouHRri for Management’s soul!

Bernice Johnson Reagon had said: ‘Life’s challenges are not supposed to paralyse you. They’re supposed to help you discover who you are.’ B. Muthuraman, Vice Chairman of Tata Steel and Presidentof CII, has discovered that being true to oneself is most important when facing life’s challenges. With an association of close to half a decade with Tata Steel, Mr. Muthuraman, who joined as a Graduate Trainee, has been the cornerstone of success for Tata Steel. Under his leadership, the century-old steel maker went global, through plant acquisitions in plants at England, Thailand, and Singapore. With Mr. Muthuraman having spearheaded Tata Steel’s major diversification projects, the organisation is now recognised as amongst the top 10 in the world, and has established its commercial presence in 50 countries. Along the momentous journey, Mr. Muthuraman was recognised by Ratan Tata with the Jamsetji Tata Award for Lifetime Achievement for Quality in 2008. This veteran took his first steps into the corporate world after studying English Literature from Madras Christian College and Metallurgical Engineering from IIT Madras. Soon after, he joined Tata Steel, working with the manufacturing of iron and steel, before he moved into Marketing. By 1975, he felt a need to broaden his learning horizon, and reach out to further opportunities in Tata Steel. This guided him towards his MBA from XLRI’s Business Management (Evening) Programme, even as he continued to work during the day. Click here to continue...

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The IBM effect is still visible here.

However, the ultimate verdict, of course, lies with the Indian consumer and this is where the company has digressed from the IBM way. Nearly two years ago, people did not even know Lenovo. The first objective was to build brand awareness & sponsorship of KBC 2 played a huge role. Today, brand awareness of Lenovo is 85% in corporates & 74% in consumer space, as quoted by Rahul. Unlike IBM, Lenovo is competing head on in the HP dominated home PC segment. The company has therefore ramped up the distribution model significantly. There is more focus on B & C class towns as opposed to IBM’s focus on metros. The company has more than doubled its Lenovo exclusive stores to 100 currently. The multi brand outlets have more than tripled to 579 currently while the business partner network is now present in over 366 cities with 2,076 partners currently. But Lenovo is also taking its relational business model (with large corporates) very seriously. According to Neeraj, the company looks at segment- wise leadership like government, education et al. And Rahul claims the transition to Lenovo was very smooth, as he says they lost “practically no one” from their key corporate customers.

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Source: IIPM Editorial, 2006

An IIPM and Management Guru Prof. Arindam Chaudhuri's Initiative

RCom to spell the black magic

This spells good news for all Blackberry fans but non- Hutch and Airtel users. The high-end device is now being made available by Reliance Communications on the CDMA platform. Until now, it was only available on GSM platform. The wireless e-mail experience up till now was restricted only to subscribers of Bharti Airtel and Hutch- Essar. Reliance, however has refused to divulge any further details about the same. The company recently had also unveiled Reliance Classic, the new range of colour mobile phones, priced in the range of Rs1,222- 1,299. RCom have claimed that Rs777 monochrome Classic handset recorded sales of one million in the first week of its launch itself!

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Source: IIPM Editorial, 2006

An IIPM and Management Guru Prof. Arindam Chaudhuri's Initiative

“Bharti Telesoft wants to be a consolidator and not a consolidatee!”

Apart from these factors, the company also believes strongly in its ability to identify emerging market opportunities. Currently, there is tremendous excitement in Bharti Telesoft regarding two relatively new VAS areas – m-commerce and Live TV. The company hopes that m-commerce will be a huge success as it will allow small low-value transactions and money remittances, where banks are failing. Sur further adds, “With m-commerce, the role of the mobile operator will change. He will be your money transfer agent, your bank, bill payment or collection guy or might even end up being your address verification document.” On the strategy of bringing Live TV to mobiles, Mital comments, “Just like PC became a window to the wired world, mobile phone will be a window to the wireless world.” The company is also excited about the advent of 3G, which would open up a whole new world of VAS opportunities, as well as competition. Banters Chowfla in jest, “No one is going to offer us a free lunch!”

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Source: IIPM Editorial, 2006

An IIPM and Management Guru Prof. Arindam Chaudhuri's Initiative

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